|
Our 30-day return policy gives you time to consider your purchase
and be sure you made the right decision.
If for any reason you are not satisfied with your order, you can return any
timepiece purchased from Atlantic * (except special order* items, and item
shipped outside of the United States) may be returned in their original, unused
condition for a full refund of the purchase price (minus our
actual shipping costs (minimum $19.95)) or store credit for an exchange.
All original factory tape, plastic protectors and stickers must be intact and
never removed. All shipping and handling costs in connection with returns are
the responsibility of the customer.
If you would like to return a watch, please
contact us for the mailing address and the RA #.
Atlantic Time sells only brand new unworn watches. Therefore, we
are able to accept for returns only unworn watches in the same condition as
they were shipped.
It is the buyer's responsibility to inspect the watch upon
receipt to ensure that it is in perfect working order before wearing it.
Before wearing or removing any tags or factory tape, please check
over the watch to see that it is in perfect working order with no blemishes.
All our watches are 100% brand new and are designed to keep
accurate time.
If, after wearing or sizing your watch, you notice that there is a
mechanical problem, we will do our best to repair it under our own
warranty .
Terms and Conditions:
1. All returns must have a pre-assigned
Return Authorization No. (RA#) from Atlantictime.com. Please
contact us prior to returning your order for your RA#. This number must
be boldly displayed on the outside of the box. A watch returned without a
pre-assigned RA# clearly written on the outside of the box will be refused.
2. All products must be returned in their
original unworn condition (with the bracelet, strap or clasp never sized)
including packaging, manuals, protective tape/plastics & hanging tags fully
intact and never removed from the watch.
3. The order must be returned within 30 days from
the date of delivery. If the watch is a gift and you are in need of an
extension, please contact us prior
to purchasing.
4. Returns will be credited in full minus the ** actual
shipping cost.
5. Credit will be issued in the same form as
payment received.
6. Returns must be shipped via prepaid
insured traceable delivery (e.g. UPS or FedEx) Please note: FedEx does not
insure watches valued above $500. If your watch is valued above that amount,
please use an alternate shipping method. In case of loss or damages, customer
is liable.
7. The tracking number for your return must be
emailed to us upon shipment.
8. Once you have been issued a RA#, you must
ship the watch back so that we receive it within 7 days of us issuing the RA#.
AtlanticTime.com is not responsible for merchandise that is not
returned in accordance with these terms. Please be aware that the customer is
responsible for ensuring that authorized returns arrive at our offices via
prepaid insured traceable delivery. Please contact our Customer Service
Department at 1-877-222-6660 if you have any questions or
concerns.
*If your watch is special order, you will be notified before it is shipped out.
**Minimum $19.95.
|